====== Account Activation ======

To access the HPC system, you need to be explicitly activated by us.

If you have a full [[en:services:general_services:customer_portal:account_info|GWDG account]] (this excludes student accounts that have a mail address ending in @stud.uni-goettingen.de), your account is eligible to be activated directly for the HPC system.

To see if you have a full GWDG account and can therefore be activated for the HPC service, log in to our [[https://id.academiccloud.de|AcademicCloud]], and take a look at your account page. If the institute affiliation is "Studierende der Georg-August-Universität Göttingen", it is NOT a full account. While you are there, you should also make sure the "Unix default shell" under "... Other" is set to /bin/bash to prevent future problems with the HPC system.

To get your account activated, please create a ticket via email to [[hpc-support@gwdg.de?subject=Account Activation|hpc-support@gwdg.de]], including your username and ideally from the email address associated with the account.

===== Users without a full GWDG account =====
If you have a student or guest account ([[https://academiccloud.de/|AcademicCloud]]), you can also request HPC access if you are working on a thesis or another project where you need access to compute resources. Please put your advisor in the CC of your email to [[hpc-support@gwdg.de?subject=AcademicCloud Account Activation|hpc-support@gwdg.de]] and also mention the institute you will be working at and a short description/working title of your thesis/project. A project will be created for you in the [[https://hpcproject.gwdg.de|HPC Project Portal]]. You will receive an email with your login username (**which does not match your AcademicCloud username**) and further documentation.

===== Restrictions =====
Please note that our ability to activate your account for the HPC service is subject to export control regulations.