======Security Questions ======

The Customer Portal provides the ability to add Security Questions to the account.

=====What is that?=====

Using Security Questions allows you to reset a forgotten password by yourself. Once requested, you receive a link by email, offering a simple form to start the reset process.

=====Prerequisites=====

The email will be sent the the address you entered to the request form. This address must be previously verified in the account. In addition to that, a number of at least three security questions has to be available in your account.
=====Installation=====

The installation is available in the Customer Portal (https://www.gwdg.de/security-privacy).

====#1 Input====

The Security Question part offers the „Add Entry“ function. You can enter your own question with a custom answer here. Please note that this feature requires at least three Security Questions to be available.

{{ :en:services:general_services:customer_portal:security_question:1_securityquestion_add.png?nolink |}}

====#2 Usage====

If you want to reset the password, simply use the „Forgot Password“ form (https://www.gwdg.de/forgot-password). In this case, the selection remains on „access to my verified email account“ and an email address has to be entered.

{{ :en:services:general_services:customer_portal:security_question:2_securityquestion_link.png?nolink |}}

====#4 Deactivation ====

If this function should not be active any more, simply delete all Security Questions.

{{ :en:services:general_services:customer_portal:security_question:3_securityquestion_delete.png?nolink |}}