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en:current:covid-19 [2020/04/20 11:18] – pwieder | en:current:covid-19 [2020/09/25 12:33] (current) – Hinweis zum Auslaufen der WebEx Lizenzen sheider1 | ||
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+ | ====== COVID-19 News ====== | ||
+ | //(Updated 25.09.2020)// | ||
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+ | **Attention the trial license for WebEx has expired. Therefore please use one of the other solutions we offer.** | ||
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+ | **A productive, scalable BigBlueButton system is now available for video conferences and e-learning at [[https:// | ||
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+ | The current COVID-19 crisis affects science and teaching to a large extent. Many employees and students have to work from home. The usual procedures can only be followed to a limited extent. | ||
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+ | The GWDG works hard to provide you with a stable IT supply even in this situation. In the following we will keep you informed about the current status and developments: | ||
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+ | * The GWDG now also carries out most of its work from home and operates only with every limited staff on-site. | ||
+ | * The usual opening hours are suspended until further notice. Access to our premises is no longer possible. | ||
+ | * For questions and problems you can still reach us through our [[https:// | ||
+ | * Receipt of mail and delivery of goods are still guaranteed. | ||
+ | * We understandably see an increased demand for VPN access. For this purpose, our capacities of the central [[https:// | ||
+ | * Due to home office and mobile working there is a drastic increase in demand for videoconferencing tools. Our standard offer DFNconf is currently partly overloaded and only usable with limitations. We therefore offer a solution for our customers based on the BigBlueButton system, which is available at [[https:// | ||
+ | * Of course, we continue to provide cloud solutions for data exchange with [[https:// | ||
+ | * With email, Rocket.Chat, | ||
+ | * You can find further information about mobile work on [[http:// | ||
+ | * We are currently experiencing problems with the availability of laptops, PCs, servers, and other hardware due to the difficult supply situation from China. Please consider this for your own purchase planning. | ||
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+ | We are aware that these are particularly challenging times. For many of our users new challenges and problems arise. We will continue to help you in the beste possible manner. Please do not hesitate to contact us by e-mail, Rocket.Chat or by phone. We will do our best to continue to help you. | ||
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+ | Please understand that there are many issues that need to be addressed. Therefore we may not be able to answer at short notice as usual. |