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en:services:mobile_working:videoconferencing_tools:ms-teams [2020/04/20 11:54]
0nkopp1 [Who can use Teams?]
en:services:mobile_working:videoconferencing_tools:ms-teams [2020/06/02 15:21] (current)
0nkopp1 [Schedule Meeting]
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   - Click //Activate for Office 365 / Teams//   - Click //Activate for Office 365 / Teams//
   - Read the [[en:services:email_collaboration:office365#data_protection_information_according_to_gdpr_art_13|data protection information]] and submit the displayed data protection dialog if you agree   - Read the [[en:services:email_collaboration:office365#data_protection_information_according_to_gdpr_art_13|data protection information]] and submit the displayed data protection dialog if you agree
-  - After max. 30 minutes the user account is activated+  - After max. 30 minutes you will receive a confirmation email as soon as the activation has been completed
  
-Further details on activation can be found on the [[en:services:email_collaboration:office365|Office 365 info page]].+Further details on activation can be found on the [[en:services:email_collaboration:office365|Microsoft 365 info page]].
  
 ===== Launch Teams ===== ===== Launch Teams =====
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 ==== Schedule Meeting ==== ==== Schedule Meeting ====
-If a meeting is not to be started immediately but scheduled with specific participants, this is currently only possible via a locally installed Outlook. After installing the Teams client on a Windows PC, the Teams button will be integrated into Outlook.+If a meeting is not to be started immediately but scheduled with specific participants, this is currently only possible via a locally installed Outlook. After installing the Teams client on a Windows PC, the Teams button will be integrated into Outlook automatically
  
-**Note**: To participate in a scheduled meeting, **no** registration at Teams is required. This means that external users without a Teams account can be invited to join directly via the link in the e-mail.+**Note**: The integration of the Teams button in Outlook is currently only supported under the current Windows versions. Users of other operating systems can access Windows system via our [[en:services:server_services:compute_server:windows_terminal_server|Windows Remote Desktop Server]] //GWD-WinTS1// and schedule Teams meetings. The following steps are necessary for this: 
 + 
 +  - Activate user account for Teams installation on Remote Desktop Server //GWD-WinTS1// from [[https://support.gwdg.de/|GWDG-Support]]. 
 +  - Log on to the Remote Desktop Server //GWD-WinTS1.top.gwdg.de// (for external access from outside the [[en:services:network_services:goenet:start|GÖNET]] see [[en:services:server_services:compute_server:windows_terminal_server#access_from_outside_of_goenet|info page]]) 
 +  - Start Outlook and perform initial setup if necessary 
 +  - Install the Teams client using the desktop shortcut and perform initial setup 
 +  - Logging off and logging back on to the Remote Desktop Server 
 +  - Start Outlook and schedule a Teams meeting 
 + 
 +When a meeting is created as a Teams meeting, Outlook automatically adds a text section with the GWDG logo and several links into the message field. With these links you can join the meeting, get more information about Teams meetings or edit the meeting options. **Important**: These links must not be edited or removed! 
 + 
 +Each time you create a Teams meeting, a new join link is generated that is only valid for this individual meeting room. To join a Teams meeting **no registration** is required. Therefore external users without a Teams account can be invited to join directly via the link in the email. 
 + 
 +**Notice**: If the meeting invitation is sent in the format //Text Only// or //Rich Text//, the meeting links of Teams will be displayed to the inviting person but will be removed when sending. Such invitations must therefore always be sent in HTML format so that the recipients can receive and join the meeting using these links. The setting can be found in the Outlook meeting window under the tab //Format Text// > //Format//.
  
 {{schedule_meeting.png}} {{schedule_meeting.png}}
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 ==== FAQ ==== ==== FAQ ====
-**// How long does it take until access to Teams is activated after activation via the customer portal?//** - Until the next synchronization cycle, i.e. maximum 30 minutes.+**//How long does it take until access to Teams is activated after activation via the customer portal?//** - Until the next synchronization cycle, i.e. maximum 30 minutes. You will receive a notification e-mail immediately after activation. 
 + 
 +**//Can I also work in Teams with external users?//** - Yes, external users can be invited and must then set a password for Teams at the ADFS service of the GWDG. 
 + 
 +**//Must all participants of a meeting be unlocked for Teams?//** - No, when scheduling a meeting via Outlook any external email address can be entered. External users without an account can participate in the meeting without logging in.
  
-**//Can also collaborate in Teams with external users?//** - Yes, external users can be invited and must then set password for teams at the ADFS service of the GWDG.+**//Why can'schedule a meeting directly in Teams?//** - This feature is disabled because it requires coupling of our Exchange service with the Microsoft Exchange online service. As long as we do not do this, scheduling meetings will only work via Outlook.
  
-**//Must all participants of a meeting be activated for Teams?//** - Nowhen scheduling meeting via Outlook any external e-mail address can be specifiedExternal users without an account can attend the meeting without logging in.+**//How can I schedule meetings if I don't use Windows?//** - The Teams integration in Outlook is currently only supported with the current Windows versions. If you are not using themyou can access ready-to-use Windows environment with your GWDG account via our Remote Desktop Server //GWD-WinTS1//Please contact [[https://support.gwdg.de|GWDG-Support]] to unlock your account so that you can install and use Teams there.
  
-**//Why can'I schedule a meeting directly in Teams?//** - This feature is disabled because it requires a coupling of our Exchange service with the Microsoft Exchange Online serviceAs long as we do not do this, scheduling meetings will only work via Outlook.+**//Why can'anyone join the Teams meeting via my invitation?//** - Probably you send the invitations in text format instead of HTML formatThe links in Teams meeting invitations that allow recipients to join the meeting are sent in HTML format only. In the Outlook meeting window, this can be edited under the //Format Text// > //Format// tab
  
-**//I have already registered myself for Teams using my business address. Do I have to activate myself again via the GWDG portal?//** - No, the use of existing accounts is generally possible. In the course of setting up Teams, the GWDG has taken over existing accounts with e-mail addresses from the University of GöttingenIf such an account is activated again, access to existing data may be lost+**//I have already registered myself with Teams using my business address. What do I have to do?//** - If you have not already been informed about this by e-mail, please contact [[https://support.gwdg.de|GWDG Support]] so that we can check your account in individual cases.
  
-**//Can I also process confidential data in Teams?//** - No, all data stored and processed in Teams is stored on servers from Microsoft and thus no longer with the GWDG (see [[en:services:email_collaboration:office365#data_protection_information_according_to_gdpr_art_13|data protection information for Office 365]]). However, GWDG services can be integrated into Teams via their web interfaces, thus optimally combining the communication possibilities of Teams with the services of the GWDG.+**//Can I also process confidential data in Teams?//** - No, all data stored and processed in Teams is stored on servers from Microsoft and thus no longer with the GWDG (see [[en:services:email_collaboration:office365#data_protection_information_according_to_gdpr_art_13|data protection information for Microsoft 365]]). However, GWDG services can be integrated into Teams via their web interfaces, thus optimally combining the communication possibilities of Teams with the services of the GWDG.
  
 **//Why can't I integrate more apps in Teams?//** - The GWDG has blocked most of the available apps for data protection reasons and will only release them after they have been checked. If you have any requests, please contact the [[https://support.gwdg.de|GWDG Support]].  **//Why can't I integrate more apps in Teams?//** - The GWDG has blocked most of the available apps for data protection reasons and will only release them after they have been checked. If you have any requests, please contact the [[https://support.gwdg.de|GWDG Support]].