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en:services:storage_services:backup:tsm:admin:errorcodes [2019/04/15 09:49] – [error number 11] bnachtwen:services:storage_services:backup:tsm:admin:errorcodes [2023/03/01 09:03] – [ANR1664W] bnachtw
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 +====== Common Errorcodes ======
 +Many tips are given in the document [[https://www.ibm.com/support/knowledgecenter/SSTFZR_7.1.0/com.ibm.itsm.msgs.server.doc/b_msgs_server.pdf|Server Messages and Error Codes]], especially in [[https://www.ibm.com/support/knowledgecenter/SSTFZR_7.1.0/com.ibm.itsm.msgs.server.doc/b_msgs_server.pdf#%5B%7B%22num%22%3A2426%2C%22gen%22%3A0%7D%2C%7B%22name%22%3A%22XYZ%22%7D%2C65%2C709%2Cnull%5D|Chapter 4. Descriptions of I/O codes in server messages]] or in the [[https://www.ibm.com/support/knowledgecenter/SSTFZR_7.1.0/com.ibm.itsm.tshoot.doc/b_problem_deter_guide.pdf|Problem Determination Guide ISP7.1.0]] or [[https://www.ibm.com/support/knowledgecenter/SSEQVQ_8.1.0/tshoot/b_problem_deter_guide2.pdf?view=kc|Problem Determination Guide ISP8.1.0]]
 +
 +<WRAP center round important 80%>
 +This page will move to the [[en:services:storage_services:backup:tsm:admin:opdoc:start|Operational Documentation of SP at GWDG]] 
 +</WRAP>
 +
 +===== ANR1664W  =====
 +trying to remove a replication server fails:
 +<code>
 +Protect: SM286>del server SM287                                          
 +ANR1664W DELETE SERVER: Server SM287 is currently in use.
 +ANS8001I Return code 12.
 +</code>
 +ToDo:
 +
 +  - remove //ReplicationNode// relationships: <code>REMove REPLnode <NODENAME> SERVER=<Name of Replicationserver></code>
 +  - if this fail due to //ANR3443W / ANR1632E// look below
 +  - try again
 +  - if it fails, because it was the last Replication Server you need to assign a //blank one// by issuing the command //without// a servername given: <code> SET REPLServer <nothing!> </code>
 +  - try again
 +===== ANR3443W / ANR1632E =====
 +Trying to remove a replication relationship from a node fails like this
 +<code>
 +ANR3443W When the REMOVE REPLNODE command was run, one or more nodes (KOPAL-TEST) were skipped because they are not configured to replicate data to the specified server SM287.
 +ANR3445I If a node has no replication associations with any servers, you must specify an empty string (server="") for the SERVER parameter for the REMOVE REPLNODE command to reset a node's replication state. If the node has a replication association with one or more 
 +servers, you must specify a valid target replication server name.
 +ANR1632E REMOVE REPLNODE: Command failed. Replication state information for the specified nodes could not be removed.
 +</code>
 +
 +
 +
 +===== ANR8302E =====
 +==== KEY = 05  ====
 +
 +"KEY = 05" means //Problems accessing Drive//
 +
 +in relation with 
 +^  ASC/ASCQ  ^ Meaning  ^ Source ^
 +|ASC=26 , ASCQ=00 + ANR8533W | Due to the 'CHECKTAPEPOS'  setting ISP is unable to set the drive to 'APPENDONLY' | [[https://www.ibm.com/docs/en/spectrum-protect/8.1.12?topic=list-anr0010w#ANR8533W| IBM-Documentation]] |
 +==== KEY = 06  ====
 +
 +"KEY = 06" means "Unit Attention"
 +
 +in relation with 
 +^  ASC/ASCQ  ^ Meaning  ^ Source ^
 +|  ASC=2A, ASCQ=03   | SCSI reservation error because several TSM instances use the same persisten name | [[https://www-01.ibm.com/support/docview.wss?uid=swg1IT03879]] |
 +|  ASC=29 , ASCQ=00  | "Power-on, reset, bus reset" | [[https://www-01.ibm.com/support/docview.wss?uid=swg1IT20573]] |
 +
 +==== KEY = FF  ====
 +===== ANR8460E =====
 +  ANR8460E AUDIT LIBRARY process for library <Library Name> failed.
 +
 +^ in combination with ^ possible reason ^ solution ^
 +| ''ANR9024E There are no drives available.'' | at least one drive is not available | check drives and make **all** available |
 +| ::: | ::: | check if drives are rotten and if so, remove their definition and paths **completely** |
 +
 +
 +
 +===== ANR8840E =====
 +==== error number 2  ====
 +^  PVRRC  ^ Meaning  ^ Source ^ Solution ^
 +|  2843  | unable to access gripper device   |  --  | restart Lintape daemon or Wintape service  |
 +
 +
 +==== error number 11  ====
 +^  PVRRC  ^ Meaning  ^ Source ^ Solution ^
 +|  2845  | Unable to open device <DEVICE> |  ''audit library'' failed after drives / paths got unavailable  | scsi information mismatch: |
 +| ::: | ::: | ::: | * reboot server  |
 +| ::: | ::: | ::: | * reboot library  |
 +| ::: | ::: | ::: | * force rescan scsi bus on device layer  |
 +| ::: | ::: | ::: | * check if the lintape driver is running ;-)  |
 +
 +===== ANR8779E =====
 +<code> ANR 8779E Unable to open drive <NAME>, error number= 2</code>
 +in combination with 
 +==== ANR1401W  ====
 +<code>ANR1401W Mount request denied for volume <NAME> - mount failed.</code>
 +Possible Reasons:
 +  * SCSI connection lost on Library Client: 
 +    * Solution: rescan the SCSI bus:\\ => run as root: ''rescan-scsi-bus.sh''
 +  * Persitent Naming fails due to an temporary SCSI-Error
 +    * Solution: let the udev daemon reload the rules:\\ => run as root: ''udevadm trigger''
 +