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en:services:general_services:customer_portal:security_question:start [2016/05/11 08:36] – [What is that?] shilker | en:services:general_services:customer_portal:security_question:start [2016/05/11 08:37] (current) – [Prerequisites] shilker | ||
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+ | ======Security Questions ====== | ||
+ | The Customer Portal provides the ability to add Security Questions to the account. | ||
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+ | =====What is that?===== | ||
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+ | Using Security Questions allows you to reset a forgotten password by yourself. Once requested, you receive a link by email, offering a simple form to start the reset process. | ||
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+ | =====Prerequisites===== | ||
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+ | The email will be sent the the address you entered to the request form. This address must be previously verified in the account. In addition to that, a number of at least three security questions has to be available in your account. | ||
+ | =====Installation===== | ||
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+ | The installation is available in the Customer Portal (https:// | ||
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+ | ====#1 Input==== | ||
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+ | The Security Question part offers the „Add Entry“ function. You can enter your own question with a custom answer here. Please note that this feature requires at least three Security Questions to be available. | ||
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+ | {{ : | ||
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+ | ====#2 Usage==== | ||
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+ | If you want to reset the password, simply use the „Forgot Password“ form (https:// | ||
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+ | {{ : | ||
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+ | ====#4 Deactivation ==== | ||
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+ | If this function should not be active any more, simply delete all Security Questions. | ||
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+ | {{ : |