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en:services:general_services:customer_portal:security_question:start [2016/05/11 08:25] – [#1 Input] shilkeren:services:general_services:customer_portal:security_question:start [2016/05/11 08:37] (current) – [Prerequisites] shilker
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 +======Security Questions ======
  
 +The Customer Portal provides the ability to add Security Questions to the account.
 +
 +=====What is that?=====
 +
 +Using Security Questions allows you to reset a forgotten password by yourself. Once requested, you receive a link by email, offering a simple form to start the reset process.
 +
 +=====Prerequisites=====
 +
 +The email will be sent the the address you entered to the request form. This address must be previously verified in the account. In addition to that, a number of at least three security questions has to be available in your account.
 +=====Installation=====
 +
 +The installation is available in the Customer Portal (https://www.gwdg.de/security-privacy).
 +
 +====#1 Input====
 +
 +The Security Question part offers the „Add Entry“ function. You can enter your own question with a custom answer here. Please note that this feature requires at least three Security Questions to be available.
 +
 +{{ :en:services:general_services:customer_portal:security_question:1_securityquestion_add.png?nolink |}}
 +
 +====#2 Usage====
 +
 +If you want to reset the password, simply use the „Forgot Password“ form (https://www.gwdg.de/forgot-password). In this case, the selection remains on „access to my verified email account“ and an email address has to be entered.
 +
 +{{ :en:services:general_services:customer_portal:security_question:2_securityquestion_link.png?nolink |}}
 +
 +====#4 Deactivation ====
 +
 +If this function should not be active any more, simply delete all Security Questions.
 +
 +{{ :en:services:general_services:customer_portal:security_question:3_securityquestion_delete.png?nolink |}}