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en:services:mobile_working:videoconferencing_tools:ms-teams [2020/04/09 15:30]
0nkopp1 [Who can use Teams?]
en:services:mobile_working:videoconferencing_tools:ms-teams [2020/06/02 15:21]
0nkopp1 [Schedule Meeting]
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 ===== What is Teams? ===== ===== What is Teams? =====
-Teams is a communication and collaboration service from Microsoft and part of the [[en:services:email_collaboration:office365|Office 365 suite]]. As the successor of //Skype for Business//, Teams also primarily offers a wide range of possibilities for audio and video conferences, which are supplemented by tools for organising working groups. Like Cisco WebEx and Zoom, Teams is a public cloud service, so it does not run on the GWDG servers (on-premise), but directly at Microsoft. With reference to the [[en:services:general_services:software_and_license_management:mscampus|Microsoft Campus Agreement]] of the Foundation University of Göttingen, the GWDG provides access to Office 365 and Teams, which can be activated independently by any authorized user via the customer portal+Teams is a communication and collaboration service from Microsoft and part of the [[en:services:email_collaboration:office365|Microsoft-365-Suite]] (formerly Office 365). As the successor to //Skype for Business//, Teams also offers primarily a wide range of options for audio and video conferences, which are supplemented by tools for organizing working groups. Like Cisco WebEx and Zoom, Teams is a public cloud service, which means that it does not run on the GWDG servers (on-premise), but directly at Microsoft in the cloud. With reference to the [[en:services:general_services:software_and_license_management:mscampus|Microsoft Campus Agreement]] of the University of Göttingen Foundation, the GWDG provides access to Microsoft 365 and Teams, which can be activated independently by any authorized user via the customer portal.
- +
-However, the possibility of activating teams and Office 365 for one's own user account via the GWDG customer portal does not imply any recommendation by the GWDG in this regard. The decision to link the Microsoft cloud services with your own user account at the GWDG must be made individually and on your own responsibility. However, the GWDG's offer ensures that only the most necessary user information (name, organization and e-mail address) is transmitted to Microsoft without a user password.+
  
 +However, the possibility of activating Teams and Microsoft 365 for one's own user account via the GWDG customer portal does not imply any recommendation by the GWDG in this regard. The decision to link the Microsoft cloud services with one's own user account at the GWDG must be made individually and on one's own responsibility. However, the GWDG's offer ensures that only the most necessary user information (name, organization and e-mail address), but not the user password, is transmitted to Microsoft.
 ===== Who can use Teams? ===== ===== Who can use Teams? =====
 Currently, using Teams is possible for the **employees of the University of Göttingen and the GWDG**. Excluded from this are the **employees of the UMG and the University's central administration**. There, the use of Microsoft 365 with Teams is not approved and therefore the use of Teams is not possible. Currently, using Teams is possible for the **employees of the University of Göttingen and the GWDG**. Excluded from this are the **employees of the UMG and the University's central administration**. There, the use of Microsoft 365 with Teams is not approved and therefore the use of Teams is not possible.
 +
 +The **students of the University of Göttingen** can currently only be invited to Teams as external guests and cannot activate themselves. Together with studIT we are currently working on a solution to provide the service for independent use.
  
 **Important!** According to the guidelines of the University of Göttingen, it is not permitted to store business data and especially data that is worthy of protection in the Microsoft cloud. **Important!** According to the guidelines of the University of Göttingen, it is not permitted to store business data and especially data that is worthy of protection in the Microsoft cloud.
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   - Click //Activate for Office 365 / Teams//   - Click //Activate for Office 365 / Teams//
   - Read the [[en:services:email_collaboration:office365#data_protection_information_according_to_gdpr_art_13|data protection information]] and submit the displayed data protection dialog if you agree   - Read the [[en:services:email_collaboration:office365#data_protection_information_according_to_gdpr_art_13|data protection information]] and submit the displayed data protection dialog if you agree
-  - After max. 30 minutes the user account is activated+  - After max. 30 minutes you will receive a confirmation email as soon as the activation has been completed
  
-Further details on activation can be found on the [[en:services:email_collaboration:office365|Office 365 info page]].+Further details on activation can be found on the [[en:services:email_collaboration:office365|Microsoft 365 info page]].
  
 ===== Launch Teams ===== ===== Launch Teams =====
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 A team is created in the category //Teams// via the button //join or create team//. A team is created in the category //Teams// via the button //join or create team//.
  
-{{https://pad.gwdg.de/uploads/upload_bab537ba3cd969da302598e1cddd6dd7.png}}+{{create_team.png}}
  
 ==== Add Channel ==== ==== Add Channel ====
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 A channel is created by the owner of the team using the 3 dots next to the team name and the dot //Add Channel//. A channel is created by the owner of the team using the 3 dots next to the team name and the dot //Add Channel//.
  
-{{https://pad.gwdg.de/uploads/upload_932838af17370330390fd5fdf76a0476.png}}+{{add_channel.png}}
  
 ==== Include GWDG services ==== ==== Include GWDG services ====
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 A service can be added by the team owner using the //+// in the channel bar as an additional tab. The integration works as //Website// and is provided with URL and name. A service can be added by the team owner using the //+// in the channel bar as an additional tab. The integration works as //Website// and is provided with URL and name.
  
-{{https://pad.gwdg.de/uploads/upload_21a85f7480bf8410256d5667a11e9c7f.png}}+{{new_tab.png}}
  
 === Include Storage === === Include Storage ===
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 Alternatively it is also possible to include a project folder from the **ownCloud of the GWDG**. The team owner should create a new folder in his ownCloud environment and make it accessible via a public link with password. This public link can then be integrated into Teams and can be used by all authorized users via the password. Alternatively it is also possible to include a project folder from the **ownCloud of the GWDG**. The team owner should create a new folder in his ownCloud environment and make it accessible via a public link with password. This public link can then be integrated into Teams and can be used by all authorized users via the password.
  
-{{https://pad.gwdg.de/uploads/upload_3f57ed1f41eb08495fdcb96af9dc03c8.png}}+{{include_website.png}}
  
 === Create Notebook === === Create Notebook ===
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 The team settings are accessed via the 3 dots next to the team name via the item //Manage team//. The team settings are accessed via the 3 dots next to the team name via the item //Manage team//.
  
-{{https://pad.gwdg.de/uploads/upload_30a3f3db0b2d372344d917555b220a3c.png}}+{{manage_team.png}}
  
 ==== Manage Members ==== ==== Manage Members ====
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 Using the 3 dots next to the team name, members can be searched for and invited using their name or e-mail address. Alternatively, this can also be done later via the team settings. Using the 3 dots next to the team name, members can be searched for and invited using their name or e-mail address. Alternatively, this can also be done later via the team settings.
  
-{{https://pad.gwdg.de/uploads/upload_0619d1f8ebe5ca215ab81112b8b145d4.png}}+{{add_member.png}}
  
 === Change Member Role === === Change Member Role ===
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 **Note**: All contributions are stored on Microsoft servers. For confidential conversations, e-mail or the RocketChat service of the GWDG (can be integrated as website like ownCloud) is preferable.  **Note**: All contributions are stored on Microsoft servers. For confidential conversations, e-mail or the RocketChat service of the GWDG (can be integrated as website like ownCloud) is preferable. 
  
-{{https://pad.gwdg.de/uploads/upload_7fde2d673ed3d7ff9ec5d6683b275198.png}}+{{write_post.png}}
  
 ==== Mentions ==== ==== Mentions ====
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 Tags are particularly suitable here for structuring members thematically and thus addressing several people on a topic at the same time. As with a single person, a tag can be mentioned directly and members will be notified accordingly. Tags are particularly suitable here for structuring members thematically and thus addressing several people on a topic at the same time. As with a single person, a tag can be mentioned directly and members will be notified accordingly.
  
-{{https://pad.gwdg.de/uploads/upload_f34772c6c75b2d0567c18eb78c607403.png}}+{{mentions.png}}
  
 ==== Direct Messages ==== ==== Direct Messages ====
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 The **Device Settings** can be opened by clicking on the own icon and the item //Settings// in the upper right corner of the Teams window. The **Device Settings** can be opened by clicking on the own icon and the item //Settings// in the upper right corner of the Teams window.
  
-{{https://pad.gwdg.de/uploads/upload_282c99f97e73af16fb7cefd8e335b5b8.png}}+{{account_settings.png}}
  
 ==== Start Call ==== ==== Start Call ====
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 **Note**: Using a camera is optional and is not a prerequisite for any call. In principle, each caller can decide (even during a call) whether or not he or she should be visible via the camera. Video and audio calls are fully compatible with each other. Additional participants can also be added later on. **Note**: Using a camera is optional and is not a prerequisite for any call. In principle, each caller can decide (even during a call) whether or not he or she should be visible via the camera. Video and audio calls are fully compatible with each other. Additional participants can also be added later on.
  
-{{https://pad.gwdg.de/uploads/upload_4e04e20531e8036bb0fa67cf2db7678f.png}}+{{start_call.png}}
  
 ==== Start Meeting ==== ==== Start Meeting ====
 Within a team or channel, a meeting with audio and video can be started using the //Meet now// button above the message text field. This will create a new group post that all team or channel members can use to join the meeting. In addition, further members can be called from the meeting.  Within a team or channel, a meeting with audio and video can be started using the //Meet now// button above the message text field. This will create a new group post that all team or channel members can use to join the meeting. In addition, further members can be called from the meeting. 
  
-{{https://pad.gwdg.de/uploads/upload_c9ee32c03002deb0bc75dd784de380d7.png}}+{{start_meeting.png}}
  
 ==== Schedule Meeting ==== ==== Schedule Meeting ====
-If a meeting is not to be started immediately but scheduled with specific participants, this is currently only possible via a locally installed Outlook. After installing the Teams client on a Windows PC, the Teams button will be integrated into Outlook.+If a meeting is not to be started immediately but scheduled with specific participants, this is currently only possible via a locally installed Outlook. After installing the Teams client on a Windows PC, the Teams button will be integrated into Outlook automatically
  
-**Note**: To participate in a scheduled meeting, **no** registration at Teams is requiredThis means that external users without Teams account can be invited to join directly via the link in the e-mail.+**Note**: The integration of the Teams button in Outlook is currently only supported under the current Windows versionsUsers of other operating systems can access Windows system via our [[en:services:server_services:compute_server:windows_terminal_server|Windows Remote Desktop Server]] //GWD-WinTS1// and schedule Teams meetingsThe following steps are necessary for this:
  
-{{https://pad.gwdg.de/uploads/upload_5cdf08189b0178bb1a0621a993196099.png}}+  - Activate user account for Teams installation on Remote Desktop Server //GWD-WinTS1// from [[https://support.gwdg.de/|GWDG-Support]]. 
 +  - Log on to the Remote Desktop Server //GWD-WinTS1.top.gwdg.de// (for external access from outside the [[en:services:network_services:goenet:start|GÖNET]] see [[en:services:server_services:compute_server:windows_terminal_server#access_from_outside_of_goenet|info page]]) 
 +  - Start Outlook and perform initial setup if necessary 
 +  - Install the Teams client using the desktop shortcut and perform initial setup 
 +  - Logging off and logging back on to the Remote Desktop Server 
 +  - Start Outlook and schedule a Teams meeting 
 + 
 +When a meeting is created as a Teams meeting, Outlook automatically adds a text section with the GWDG logo and several links into the message field. With these links you can join the meeting, get more information about Teams meetings or edit the meeting options. **Important**: These links must not be edited or removed! 
 + 
 +Each time you create a Teams meeting, a new join link is generated that is only valid for this individual meeting room. To join a Teams meeting **no registration** is required. Therefore external users without a Teams account can be invited to join directly via the link in the email. 
 + 
 +**Notice**: If the meeting invitation is sent in the format //Text Only// or //Rich Text//, the meeting links of Teams will be displayed to the inviting person but will be removed when sending. Such invitations must therefore always be sent in HTML format so that the recipients can receive and join the meeting using these links. The setting can be found in the Outlook meeting window under the tab //Format Text// > //Format//
 + 
 +{{schedule_meeting.png}}
  
 ===== Clients ===== ===== Clients =====
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 | **Browser** | **Calls** | **Meeting** | | **Browser** | **Calls** | **Meeting** |
-| {{https://pad.gwdg.de/uploads/upload_7b5937d9cf8f3624da04a94cd30cac42.png}} Internet Explorer 11 | Not supported | No video, no outgoing sharing | +| {{icon_ie.png}} Internet Explorer 11 | Not supported | No video, no outgoing sharing | 
-| {{https://pad.gwdg.de/uploads/upload_9449e7df4daa359fc481b2249fa98d6f.png}} Firefox (latest version plus 2 prev.) | Not supported | No video, no outgoing sharing | +| {{icon_firefox.png}} Firefox (latest version plus 2 prev.) | Not supported | No video, no outgoing sharing | 
-| {{https://pad.gwdg.de/uploads/upload_3086d65fd37de5dec2dcb8cc84dbbb9d.png}} Safari 11.1+ | Not supported | No video, no outgoing sharing | +| {{icon_safari.png}} Safari 11.1+ | Not supported | No video, no outgoing sharing | 
-| {{https://pad.gwdg.de/uploads/upload_7e37b6ec9fb88fe58fddceb757f13bd3.png}} Microsoft Edge (RS2 oder later) | No outgoing sharing | No outgoing sharing |  +| {{icon_edge_old.png}} Microsoft Edge (RS2 oder later) | No outgoing sharing | No outgoing sharing |  
-| {{https://pad.gwdg.de/uploads/upload_34a2ec81a88de1e253660c4062e352dc.png}} Microsoft Edge (Chromium-based, latest version plus 2 prev.) | Fully supported | Fully supported |  +| {{icon_edge_new.png}} Microsoft Edge (Chromium-based, latest version plus 2 prev.) | Fully supported | Fully supported |  
-| {{https://pad.gwdg.de/uploads/upload_853ec5a192c29816e707372283805b71.png}} Google Chrome (latest version plus 2 prev.) | Fully supported | Fully supported |+| {{icon_chrome.png}} Google Chrome (latest version plus 2 prev.) | Fully supported | Fully supported |
  
 More information: [[https://docs.microsoft.com/en-us/microsoftteams/get-clients]] More information: [[https://docs.microsoft.com/en-us/microsoftteams/get-clients]]
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 ==== FAQ ==== ==== FAQ ====
-**// How long does it take until access to Teams is activated after activation via the customer portal?//** - Until the next synchronization cycle, i.e. maximum 30 minutes.+**//How long does it take until access to Teams is activated after activation via the customer portal?//** - Until the next synchronization cycle, i.e. maximum 30 minutes. You will receive a notification e-mail immediately after activation. 
 + 
 +**//Can I also work in Teams with external users?//** - Yes, external users can be invited and must then set a password for Teams at the ADFS service of the GWDG.
  
-**//Why can't I register on [[https://office.com|office.com]] even 30 minutes after activation via the customer portal?//** - Currently we still have problems with users who use subdomain of uni-goettingen.de as their primary e-mail address (e.g. phys.uni-goettingen.de). The reason for this are other users who have registered independently in the past and thus blocked their subdomain for the GWDG. After taking over these subdomains, the registration for the corresponding users is possible via our ADFS service+**//Must all participants of a meeting be unlocked for Teams?//** - No, when scheduling meeting via Outlook any external email address can be enteredExternal users without an account can participate in the meeting without logging in.
  
-**//Can also collaborate in Teams with external users?//** - Yes, external users can be invited and must then set password for teams at the ADFS service of the GWDG.+**//Why can'schedule a meeting directly in Teams?//** - This feature is disabled because it requires coupling of our Exchange service with the Microsoft Exchange online service. As long as we do not do this, scheduling meetings will only work via Outlook.
  
-**//Must all participants of a meeting be activated for Teams?//** - Nowhen scheduling meeting via Outlook any external e-mail address can be specifiedExternal users without an account can attend the meeting without logging in.+**//How can I schedule meetings if I don't use Windows?//** - The Teams integration in Outlook is currently only supported with the current Windows versions. If you are not using themyou can access ready-to-use Windows environment with your GWDG account via our Remote Desktop Server //GWD-WinTS1//Please contact [[https://support.gwdg.de|GWDG-Support]] to unlock your account so that you can install and use Teams there.
  
-**//Why can'I schedule a meeting directly in Teams?//** - This feature is disabled because it requires a coupling of our Exchange service with the Microsoft Exchange Online serviceAs long as we do not do this, scheduling meetings will only work via Outlook.+**//Why can'anyone join the Teams meeting via my invitation?//** - Probably you send the invitations in text format instead of HTML formatThe links in Teams meeting invitations that allow recipients to join the meeting are sent in HTML format only. In the Outlook meeting window, this can be edited under the //Format Text// > //Format// tab
  
-**//I have already registered myself for Teams using my business address. Do I have to activate myself again via the GWDG portal?//** - No, the use of existing accounts is generally possible. In the course of setting up Teams, the GWDG has taken over existing accounts with e-mail addresses from the University of GöttingenIf such an account is activated again, access to existing data may be lost+**//I have already registered myself with Teams using my business address. What do I have to do?//** - If you have not already been informed about this by e-mail, please contact [[https://support.gwdg.de|GWDG Support]] so that we can check your account in individual cases.
  
-**//Can I also process confidential data in Teams?//** - No, all data stored and processed in Teams is stored on servers from Microsoft and thus no longer with the GWDG (see [[en:services:email_collaboration:office365#data_protection_information_according_to_gdpr_art_13|data protection information for Office 365]]). However, GWDG services can be integrated into Teams via their web interfaces, thus optimally combining the communication possibilities of Teams with the services of the GWDG.+**//Can I also process confidential data in Teams?//** - No, all data stored and processed in Teams is stored on servers from Microsoft and thus no longer with the GWDG (see [[en:services:email_collaboration:office365#data_protection_information_according_to_gdpr_art_13|data protection information for Microsoft 365]]). However, GWDG services can be integrated into Teams via their web interfaces, thus optimally combining the communication possibilities of Teams with the services of the GWDG.
  
 **//Why can't I integrate more apps in Teams?//** - The GWDG has blocked most of the available apps for data protection reasons and will only release them after they have been checked. If you have any requests, please contact the [[https://support.gwdg.de|GWDG Support]].  **//Why can't I integrate more apps in Teams?//** - The GWDG has blocked most of the available apps for data protection reasons and will only release them after they have been checked. If you have any requests, please contact the [[https://support.gwdg.de|GWDG Support]].